Question 1

How quickly can you respond after a storm?

Accepted Answer

We begin responding to storm damage calls as soon as conditions are safe, typically within 2-8 hours after storms pass. During major weather events, we prioritize life-threatening situations first, then property damage, then general cleanup. Call us immediately after storm damage occurs—the sooner we assess the situation, the faster we can schedule your cleanup.

Question 2

Does insurance cover storm damage tree removal?

Accepted Answer

Most homeowners insurance policies cover tree removal if a fallen tree damages a covered structure like your home, garage, fence, or driveway. Coverage typically includes removal costs up to policy limits (often $500-$1,500 per tree). Trees that fall without causing damage or preventive removal before storms usually aren't covered. We provide detailed documentation, photos, and itemized estimates to support your insurance claim.

Question 3

What should I do immediately after storm damage?

Accepted Answer

First, ensure everyone is safe and avoid hazardous areas. If power lines are down, stay away and call your utility company. Document damage with photos from multiple angles. Contact your insurance company to report the claim. Then call us for professional assessment and cleanup. Don't attempt to remove large trees or branches yourself—storm-damaged trees are unpredictable and dangerous.

Question 4

Can you remove trees that are still standing but damaged?

Accepted Answer

Yes, assessing and removing storm-damaged trees that are still standing is one of our specialties. Storms can crack trunks, split branches, or compromise root systems, making trees hazardous even if they haven't fallen. Our arborists evaluate structural damage and safely remove trees that pose ongoing risks. Some damaged trees can be saved with proper pruning and care—we'll provide honest assessments.

Question 5

How much does storm damage cleanup cost?

Accepted Answer

Storm cleanup costs vary widely based on damage extent: single fallen trees typically cost $500-$3,000+, multiple trees or extensive debris may run $2,000-$10,000+, and major storm cleanup can exceed $15,000. We provide free assessments and itemized estimates. Many costs are covered by insurance when trees damage structures. We work with insurance companies and maintain fair pricing even during high-demand storm periods.

Question 6

Do you work with insurance companies?

Accepted Answer

Yes, we regularly work with insurance companies and understand their documentation requirements. We provide detailed written estimates, photographs of damage, diagrams showing tree locations, itemized cost breakdowns, and proof of insurance and licensing. We can communicate directly with adjusters if needed and help ensure your claim is properly documented. While you're responsible for your deductible and working with your insurer, we make the process as smooth as possible.

Question 7

Can you provide emergency tarping if my roof is damaged?

Accepted Answer

Yes, if storm-damaged trees have created openings in your roof, we can provide emergency tarping to prevent further water damage until repairs can be made. This protects your home's interior from additional storm damage and is typically covered by insurance. Emergency tarping is crucial during multi-day storm events or when roofing contractors are backlogged.

Question 8

How long does storm cleanup take?

Accepted Answer

Timeline depends on damage severity: single tree removals typically take 4-8 hours, moderate cleanup with 2-4 trees takes 1-2 days, and major storm damage requiring multiple trees and extensive debris removal may take 3-7 days. After major regional storms, scheduling may be delayed due to high demand, but we work efficiently to serve all customers as quickly as possible.

Question 9

What if a tree fell on my neighbor's property?

Accepted Answer

Generally, if your tree falls on a neighbor's property, their insurance covers the damage (not yours), regardless of who owns the tree. However, if the tree was dead or hazardous and you were negligent in maintaining it, you could be liable. Each situation is unique, so consult your insurance company. We can provide documentation of tree condition before the storm if needed for insurance or legal purposes.

Question 10

Do you handle debris disposal after storm cleanup?

Accepted Answer

Yes, complete debris removal is included in our storm cleanup service. We haul away all tree sections, branches, and debris, leaving your property clean. During major regional storms, disposal facilities may be overwhelmed, which can occasionally delay final cleanup, but we remove debris from your property as quickly as possible. We recycle wood materials when feasible.

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